If this is an immediate emergency and your life or the life of someone with you is in danger, call or text 9-1-1. Once you are safe, the law enforcement officer will help you contact us. If they don't offer, just ask them to call us. MSCFV works with police agencies in all Mid-Shore counties. If it is not safe to call, you can text 911.

Get Help Now

Isolation is a key strategy used by abusers to control victims. To make sure victims have safe methods to ask for assistance, there are many ways that the MSCFV team can be reached. These include:

Interpreters/Translation is available no matter how you contact us.

24/7 Hotline

MSCFV’s hotline advocates are available 24/7/365 to provide confidential, personalized, judgement-free services and support. Through the hotline, victims can access free help with:

  • Crisis Intervention
  • Emergency Shelter
  • Safety Planning
  • Pet Safety (you do not need to leave your pet behind!)
  • Information and Referral
  • Emotional Support
  • Counseling and guidance
  • Legal Services

Bilingual staff and interpretation technology available. No matter what your primary language is, call us. We are here to help.

Online Chat

MSCFV hotline advocates are available by Chat everyday between 8am and 10pm. You can chat with an advocate by clicking the chat button at the bottom right of this page.

If you click on the chat button outside Chat hours of operation, you will be able to send an email to an MSCFV advocate and can expect a response the next business day. If you need to speak to an advocate outside of chat hours, please call our 24/7 Hotline at 1-800-927-HOPE (4673).

Social Media

If you need help, but are not able to reach us through phone, chat or email, you can now reach us from 7:00 am and 5:00 pm every day through our social media accounts. As social media may not be secure, do not send us information other than who you are, what help you need, and the best time and method of contacting you. Our Hotline Advocates will contact you as soon as possible.

Connect with us now on Facebook, Twitter and Instagram!

Emergency Email

MSCFV’s hotline advocates are available through email during business hours, M-F from 7am – 5pm. If outside these hours, you will receive a response on the next business day. If you want to speak with an MSCFV Hotline advocate before then, call 1-800-927-HOPE (4673).