The majority of victims achieve positive outcomes in these calls, including a better understanding of the cycle of violence, a better understanding of their rights and options, and a readiness to take the next step in ending the violence.
With the start of the COVID-19 pandemic in March 2020, MSCFV experienced a decline in new clients coming to the agency, compared to the previous year. For example, new program enrollments were down 46% in March 2020, 39% in April 2020, and 24% in May 2020.
With courts starting to reopen in June 2020, the number of hotline calls and clients increased significantly. Most notably, MSCFV received 38 lethality calls in June 2020, the highest experienced in a single month since the beginning of the program
To provide victims a way to contact the MSCFV hotline without having to speak out loud, a chat feature was added to this website.